![]() Copy the code that shows on the TV into the app.Select your Fire TV device from the app.Turn the TV on by pressing its “Power” button or using its remote, then log into your Amazon Fire TV account on your smartphone app.Download the “Fire TV” app on your smartphone.Just follow the steps below to use your smartphone as a remote. You can get the Android Fire TV App or the iPhone Fire TV App. If you realize your remote isn’t compatible with your device, you can use your smartphone as a remote until you replace it. Have you replaced your old Firestick remote with a new one recently? If the new one isn’t compatible with your Fire TV Stick, it may cause issues. Problem 4: Remote Incompatibility How to Confirm Your Firestick Remote’s Compatibility Just like when your Fire TV Stick remote doesn’t work for your TV, re-pairing it often makes it work for the firestick again. If the remote only works when you’re really close to the TV, consider using the Firestick extension dongle (usually included) to reposition the device or replace the batteries. To check whether the distance is the problem, move the remote closer to the Firestick and ensure no obstructions exist between them. If you have a large living room or are trying to use your remote from another room, it may not work unless you use Wi-Fi/CEC instead of Bluetooth. The theoretical range is about 30 feet, but the “actual” distance is generally lower. Problem 3: Firestick Not Responding to the Remote Check Your Remote’s Distance from the Fire TV StickĢnd Gen Firesticks and newer use Bluetooth rather than infrared. Check out how to reset your Firestick remote on Amazon. ![]() There are different resetting commands for each model. If pairing didn’t work, maybe your remote needs to be reset. Repeat the process a few times if necessary. ![]() Pair the remote again by pressing the “Home” button for “10 seconds,” then test it on the TV.When the remote doesn’t work for the firestick either, press and hold the “Back” and “Home” buttons for “10 seconds.” You have now cleared/unpaired the Firestick.Turn on your TV manually or with its remote, then verify if the firestick remote is working for the firestick.If the remote doesn’t turn the TV on/off, continue to Step 4. Press the “Power button” on the firestick remote to see if it now turns your TV on/off.This step allows the firestick to turn the TV on and off. Access the TV’s settings (varies by make and model), then look for CEC options and enable CEC functionality.Turn the TV on and ensure the Firestick is connected with power.No programming steps are required to make the remote work on TVs like universal/multi-device remotes. ![]() When using CEC, you’re not sending the remote’s signal to your TV you are sending it to the firestick, which sends the command signal to the TV via its CEC-enabled HDMI plug. CEC can control the TV from great distances as long as it can connect to the Wi-Fi. The Firestick and Cube use either Bluetooth or Wi-Fi Direct. In other words, you have the IR option to control your TV or the CEC-enabled option over a Wi-Fi network. or newer) because the Fire TV Stick or Cube uses Wi-Fi Direct to communicate with the remote. Wi-Fi is required for the remote (2nd Gen. However, you must also have a CEC-enabled TV and a Wi-Fi network to make it work. Re-pairing (not repairing) often solves the problem for CEC functionality. However, remotes with Infrared (IR) functionality (2nd Gen, 3rd Gen Alexa Voice Remotes) can work with your TV when within line-of-sight, as long as you are not using the CEC settings to control your TV. Remotes that are unpaired from the firestick won’t operate your TV when using CEC-enabled settings and CEC-enabled TVs. Problem 2: Fire TV Remote Not Working on Your CEC-Enabled TV Pairing Your Firestick Remote to TV for CEC-Enabled Setups
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